rivalry bet Privacy Policy — How We Handle Your Personal Data
Last updated: June 2025. This Privacy Policy explains how rivalry bet collects, uses, stores, and protects the personal information of players on our platform. By registering an account or using any part of rivalry bet, you agree to the practices described in this policy. Please read it carefully alongside our Terms and Conditions.
1. Information We Collect
When you register and use rivalry bet, we collect several categories of personal information necessary to operate the platform, verify your identity, process transactions, and comply with applicable regulations in the Philippines. The primary category is account information — this includes your full name, date of birth, email address, mobile number, and the login credentials you create during registration. Accurate account information is essential for identity verification, responsible gaming compliance, and ensuring that winnings are paid out to the correct person.
We also collect device and browser data automatically when you access the platform. This includes your IP address, browser type and version, operating system, device identifiers, and general location data derived from your IP address. This technical information helps rivalry bet detect suspicious activity, prevent fraud, and optimise the platform experience for mobile users in the Philippines. In addition, we collect local payment information connected to your transactions — including GCash account references, Maya wallet identifiers, bank account details, and Philippine Peso (PHP) transaction records — solely for the purpose of processing deposits and withdrawals securely. Finally, we collect usage datasuch as pages visited, games played, bets placed, session duration, and interactions with platform features. This behavioural data is used to improve our services, personalise your experience, and identify any unusual account activity that may indicate a security issue or a potential problem gambling pattern that requires intervention under our responsible gaming commitments.
2. How We Use Your Information
rivalry bet uses the personal information we collect for a clearly defined set of purposes, all of which are necessary either to deliver the platform's services, meet our legal obligations, or protect the safety of our users. The primary purpose is account management — your details allow us to create and maintain your account, verify your identity during registration and subsequent checks, process deposits and withdrawals in Philippine Peso, and ensure your account history is accurate and accessible to you at all times. Without this core processing, rivalry bet simply cannot function as a licensed gaming platform.
We also use your information to communicate with you about your account — including transaction confirmations, security alerts, password reset requests, and support responses. Where you have opted in, we may also send you promotional communications about rivalry bet offers, new games, or special events relevant to Filipino players; you can withdraw your consent for marketing messages at any time by contacting our support team. Your data is additionally used for fraud prevention and anti-money laundering compliance, which is a legal requirement for any gaming operator serving the Philippines market. We analyse usage data to improve platform performance, fix bugs, and develop new features that better serve mobile players. rivalry bet does not use your personal data for automated decision-making or profiling that produces legal effects without human oversight.
4. Data Storage & Security
rivalry bet stores your personal data on secure servers with access controls, encryption at rest, and encrypted data transmission via HTTPS across all platform connections. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. Access to personal data within the rivalry bet organisation is restricted on a strict need-to-know basis — only staff whose roles require access to specific data categories are granted that access, and all such access is logged and subject to regular review.
Your personal data is retained for as long as your account remains active and for a defined period thereafter as required by Philippine anti-money laundering regulations and gaming compliance obligations. Specifically, financial transaction records and identity verification documents may be retained for up to five years following account closure in order to comply with regulatory record-keeping requirements. Data that is no longer needed for any lawful purpose is securely deleted or anonymised in accordance with our internal data retention schedule. While rivalry bet applies strong security practices, no online system can guarantee absolute security — if you suspect your account has been compromised, please contact our support team immediately so that protective action can be taken without delay. For guidance on account security best practices, the FAQ page provides detailed recommendations for Filipino players.
5. Sharing Data with Third Parties
rivalry bet does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. However, certain third-party service providers are engaged to support the operation of the platform, and limited data sharing with these providers is necessary and lawful. Payment processors — including the local Philippine payment gateways that handle GCash, Maya, and bank transfer transactions — receive the transaction and account details required to complete your deposits and withdrawals in Philippine Peso. These processors are contractually bound to handle your data securely and may only use it for the specific purpose of completing the payment transaction.
Game providers whose titles appear in the rivalry bet game lobby and casino may receive a session token or anonymised player identifier to authenticate your game session and record game outcomes; they do not receive your full personal profile or payment information. We may also share data with identity verification and anti-fraud service providers as part of our know-your-customer (KYC) and anti-money laundering (AML) compliance obligations under Philippine law. In circumstances where rivalry bet is legally compelled to disclose information — for example, in response to a valid court order, regulatory investigation, or law enforcement request — we will comply with applicable legal requirements. Any such disclosure will be limited to the minimum information necessary to satisfy the legal obligation. rivalry bet will not voluntarily disclose your personal data to any government body or third party beyond what is required by law or necessary to provide you with the platform's services.
6. Your Rights as a User
As a registered user of rivalry bet, you have a number of rights in relation to the personal data we hold about you. These rights are recognised under Philippine data protection principles and rivalry bet is committed to honouring them in a timely and transparent manner. Your key rights are as follows:
- Right to Access: You may request a copy of the personal data rivalry bet holds about you, including your account information, transaction history, and any identity verification documents on file. We will provide this information within a reasonable timeframe following receipt of a verified request.
- Right to Correction: If any personal information held on your account is inaccurate or out of date, you have the right to request that it be corrected. You can update certain details — such as your contact number or email address — directly through your account settings; for changes to identity documents or date of birth, please contact the support team.
- Right to Deletion: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no overriding legal obligation requires us to retain it. Please note that regulatory record-keeping requirements may prevent full deletion of transaction and identity records for a defined period even after account closure.
- Right to Restrict Processing: In certain circumstances — for example, where you contest the accuracy of data we hold — you may request that we temporarily restrict how we use your information while the matter is resolved.
- Right to Withdraw Consent: Where our processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
To exercise any of these rights, please contact the rivalry bet support team through the official support channel. We will verify your identity before processing any data request to ensure that your information is only disclosed or amended at your own direction. We aim to respond to all data rights requests within 30 calendar days; if a request is complex or involves a large volume of data, we will notify you of any extension to that timeframe. For answers to common questions about managing your rivalry bet account, the FAQ page is a useful starting point before submitting a formal request.
7. Minor Protection
rivalry bet is strictly an adult platform and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors, and our registration process includes age verification steps designed to prevent underage users from creating accounts. If rivalry bet becomes aware that personal data has been collected from a person under the age of 18, that account will be suspended immediately and the associated data will be reviewed and handled in accordance with our minor protection obligations under Philippine law.
Parents and guardians are encouraged to use device-level parental controls and internet filtering tools to prevent minors from accessing online gaming platforms. If you believe a minor in your care has registered or attempted to register on rivalry bet, please contact our support team immediately so that the matter can be investigated and the account closed without delay. rivalry bet takes its obligations in this area seriously as part of a broader commitment to responsible gaming in the Philippines. For more information on the tools and resources available to promote safe gaming habits, please visit our Responsible Gaming page, which provides detailed guidance for both players and their families.
8. Policy Updates & How to Contact Us
rivalry bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, applicable Philippine regulations, or industry standards. When material changes are made, the "Last updated" date at the top of this page will be revised accordingly, and where appropriate, a notice will be displayed within the platform to alert registered users. It is your responsibility to review this page periodically to stay informed of how we handle your personal information. Continued use of rivalry bet following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rivalry bet handles your personal data, you are encouraged to contact our support team directly. Our team is available to assist Filipino players with data enquiries, account information requests, and privacy-related concerns. You can reach us by emailing support at rivalrybet.app — please include your registered account name and a clear description of your enquiry so that our team can respond efficiently. rivalry bet is committed to handling all privacy enquiries with care, respect, and transparency, and we aim to respond to every data-related contact within a reasonable timeframe. If you have broader questions about how the platform works, your account, or our responsible gaming tools, the FAQ page covers a wide range of topics and is available at all times as a self-service resource.
Your Privacy Matters — Play with Confidence
At rivalry bet, keeping your personal data safe is just as important as delivering a great gaming experience. Join Filipino players who trust rivalry bet for secure sports betting, slot online games, and live casino entertainment — all in Philippine Peso.